Returns & Exchanges

At Papi, we want you to love your fit, which is why we offer a 30-day return window for all unwashed and unworn items. If you are not completely satisfied with your purchase, our streamlined process ensures a quick exchange or full refund.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Print Your Label

Download and print the prepaid shipping label provided at the end of the return request process.

3

Pack Your Items

Place the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.

4

Drop Off & Track

Hand your package to the designated carrier and keep your tracking number until your refund or exchange is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing